Clearwater Controls Ltd. (“we” or “us”) are committed to maintaining the trust and confidence of our visitors, customers and stakeholders. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

In particular, we want you to know that Clearwater Controls is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We are focussed completely on delivering our intelligent efficiency solutions, so just don’t do that sort of thing. In this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

By submitting your Data to us, you consent to the collection, storage, use and transfer of your information under the terms of this Privacy Policy.

Cookies Policy

Like most websites, we use cookies to collect information.  Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website.  They are used to ‘remember’ when your computer or device accesses our websites.  Cookies are essential for the effective operation of our websites and to help you get the most from our website.  They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere.

Information collected: Some cookies collect information about browsing and purchasing behaviour when you access this website via the same computer or device.  This includes information about pages viewed and your journey around a website.  We do not use cookies to collect or record information on your name or personal contact details.  We can use cookies to monitor your browsing and purchasing behaviour.

How are cookies managed? The cookies stored on your computer or other device when you access our websites are designed by third parties who participate with us in marketing programmes; and third parties who broadcast web banner advertisements on behalf of us.

What are cookies used for? The main purposes for which cookies are used are: –

  1. For technical purposes essential to effective operation of our websites.
  2. For us to market to you, particularly web banner advertisements and targeted updates.
  3. To enable us to collect information about your browsing patterns, including to monitor the success of campaigns, competitions etc.
  4. To enable us to meet its contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties.

How do I disable cookies?  If you want to disable cookies you need to change your website browser settings to reject cookies.  How you can do this will depend on the browser you use.

Google Analytics and other services

When visiting ClearwaterControls.co.uk, the IP address used to access the site will be logged along with the dates and times of access. This information is purely used to analyze trends, administer the site, track users movement and gather broad demographic information for internal use. Most importantly, any recorded IP addresses are not linked to personally identifiable information. The information gathered includes the duration of the visit, the path taken between pages, the type of computer that is being used, registration address of the IP address and the approximate location of the visitor.

Links to third party Websites

We have included links on this site for your use and reference. We are not responsible for the privacy policies on these websites. You should be aware that the privacy policies of these sites may differ from our own.

Mailing Lists

At points throughout our website we also collect personal information such as your email address. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at info@clearwatercontrols.co.uk.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to info@clearwatercontrols.co.uk, or telephone us on +44 (0)1324 485557.

Changes to this Privacy Notice

This policy was renewed in May 2018, and will be reviewed on a regular basis moving forward, at least once every six months.

Credit Card Details

We do not store credit card details nor do we share financial details with any 3rd parties.